Jeevan Rekha Hospital is committed to enhancing its network of empanelled TPAs and insurance companies to ensure the seamless service our patients and their families deserve. If you do not find your insurance TPA provider listed here, please do not hesitate to contact us for further information and assistance.
Our Empanelled TPAs & Insurance Partners
Our Corporate Partners
Key Benefits of Cashless Treatment
At Jeevan Rekha Hospital, patients can get quality care without worrying about upfront payments. Our cashless treatment system allows direct coordination with insurance providers, ensuring quick admission, hassle-free billing, and a smooth discharge — so you can focus on recovery, not expenses.
- Hassle-Free Hospitalization
- No Upfront Payment Required
- Focus on Recovery, Not Bills
- Covers a Wide Range of Treatments
- Saves Time and Paperwork
- Access to Trusted Network Hospitals
Admission Process
Planned Admission:
Visit the TPA Desk on the Ground Floor at least 2 days before your admission.
Submit the pre-authorization request form along with the necessary documents.
After approval from the TPA/insurance company, the admission will be processed.
Emergency Admission:
Patients can be admitted immediately, and insurance documents must be submitted to the TPA Desk within 24 hours.
Required Documents
For Identification:
Insurance/TPA card
Valid government-issued photo ID (Aadhaar, PAN, Voter ID, Driving License)
For Medical Justification:
Doctor’s prescription
Diagnostic/investigation reports
Previous treatment records (if any)
Policy Limitations
Room eligibility and treatment coverage are subject to the terms of your policy.
Any non-covered or excess charges must be paid directly by the patient.
What if Your Insurance/TPA Is Not Listed?
If your TPA or insurer is not empanelled, you can still receive treatment and apply for reimbursement after discharge by submitting all relevant documents.
What Happens if Cashless Is Denied?
Cashless denial does not mean treatment will be denied. Possible reasons include:
Incomplete documentation
Exclusions in your insurance policy
Exhausted sum insured
You can proceed with treatment by paying directly and later claim reimbursement from your insurer.
During Discharge
At discharge, please submit:
Signed final bill and discharge summary
Filled claim form (provided at the hospital)
A copy of the submitted documents will be given to you for your records
Contact for TPA Support
TPA Helpdesk (Ground Floor)
Helpline: +91 9083274000 (8:00 AM – 8:00 PM)
Emergency Helpline: +91 83730 66655
Email: [email protected]
We are here to Answer your Questions
FAQs for Cashless Mediclaim Beneficiaries.
TPA or Third Party Administrator is an organization that processes insurance claims provides service to a Mediclaim policyholder by providing Cashless Facility (depending on the case) for hospitalizations that come under the scope of his/her Mediclaim Policy.
In case of Planned Surgery Cases: Go to the TPA Desk on the 1st Floor Two days prior for a pre-authorization. Bring documents like - Corporate Employee card, TPA card of the patient, Patient’s Identity Card like Voter’s ID card, Aadhar Card, Pan Card, Driving License, Doctor’s prescription, and relevant supporting reports. Hospital will send the requisition to your TPA. Once the approval comes from your TPA you will be informed and you can get admitted for the surgery.
Non-Medical: Corporate Employee Identity Card of the employee Mediclaim Card of the patient Photo Identity Proof of the patient (Voter Card, Aadhar Card, PAN Card, Driving license, Etc.) Medical: Previous Medical Documents (if any) Doctor’s Prescription Past Investigation
You do not have to worry about finances in case of a hospitalization, thus giving you peace of mind. Cashless claims facility has its advantages over the reimbursement model as it is quick and convenient.
At Jeevan Rekha Hospital, Specialist Doctors are available across various facilities who attends to patients immediately after Planned or Emergency admissions like Heart Attack, Brain stroke, Burns, Accidents etc.
Your room entitlement will be as per your policy in accordance with the decision of the Doctor. You can opt for a room in higher category subject to bearing the additional expenses. For example: If a patient opts for higher category bed, then any differential in expenses like room rent, doctor fees, investigation charges, procedure charges etc. arising due to a more expensive room will be borne by the patient.
In that case, the insured person will have to opt for the Reimbursement facility after settling all the Hospital Bills at the time of discharge by the patient.
Yes, a request for authorization for cash less access may be declined if, Inadequate/wrong information is provided and the TPA is unable to get access to additional information. The ailment/disease for which hospitalization/surgery is required is not covered by the insurance policy. The disease suffered for which hospitalization is claimed falls under policy exclusions clause. The person does not have adequate insured amount in the policy left to cover the hospitalization costs. This only means that cashless access is declined, AND IS IN NO WAY TO BE CONSTRUED AS DENIAL OF TREATMENT. The policyholder must obtain the treatment as per his/her treating doctor’s advice & settle all the Hospital Bills at the time of discharge and then apply for reimbursement from the insurance company.