Swasthya Sathi, launched by the Government of West Bengal on December 30, 2016, is a crucial health scheme designed to provide comprehensive healthcare coverage. This initiative offers basic health coverage for secondary and tertiary care, with an annual benefit of up to Rs. 5 lakhs per family.
Jeevan Rekha Hospital, a distinguished ‘A’ Grade healthcare facility situated at the heart of Raiganj in Uttar Dinajpur, West Bengal, is proud to be an empanelled provider under the Swasthya Sathi Scheme.
Our hospital stands ready to extend its services 24 x 7 to beneficiaries of the Swasthya Sathi Scheme, ensuring access to quality healthcare when you need it most. Your health and well-being are at the core of our commitment, and we are honoured to be part of your healthcare journey under this valuable scheme.
Key Features
- 100% cashless hospitalization
- Family floater coverage up to ₹5 lakhs/year
- Free treatment for all eligible West Bengal residents
- No age bar and no cap on the number of family members
- e-Health card and paperless process
- 24×7 admission facility for emergencies
Who is Eligible?
Residents of West Bengal
Must possess a valid Swasthya Sathi Smart Card
No income bar for eligibility
Only the woman of the family is considered the cardholder (as per the scheme)
Required Documents
Original Swasthya Sathi Smart Card
Valid Photo ID (Aadhaar Card / Voter ID)
Doctor’s prescription & previous medical records (if any)
Recent investigation or diagnostic reports
Admission Process at Jeevan Rekha Hospital
Planned Admission:
Visit the TPA Desk before the scheduled date
Submit the smart card and medical documents
Hospital will apply for pre-authorization
On approval, admission is done without any deposit
Emergency Admission:
Patient is admitted immediately
Documents to be submitted to the TPA Desk within 24 hours
Hospital applies for authorization on behalf of the patient
After approval, treatment continues under the scheme
Medical Services Covered
General Medicine & Surgery
Gynecology & Obstetrics
Orthopedics & Trauma
ICU & Critical Care
Pediatric Care
Dialysis, Cardiac Care, and more (based on package availability)
Important Notes
- The card must be physically presented during admission
- Not all cosmetic or non-essential procedures are covered
- Treatment coverage is subject to approval by the scheme authority
Contact for Assistance
- Visit: TPA Desk, Ground Floor
- Helpline: +91 83730 66644
- Timing: 8:00 AM – 8:00 PM (Mon–Sat)
- Email: [email protected]
We are here to Answer your Questions
FAQs for Swasthya Sathi Beneficiaries.
Cashless service means that patient will not have to spend any amount for taking the treatment and hospitalization. You do not have to worry about finances in case of a hospitalization, thus giving you peace of mind.
No, the OPD treatment of any type is not under the scheme. However, you are admitted after it, the cost of OPD will also be included as a part of Pre-hospitalization expanses.
Deposit the Swasthya Sathi Card within 24 hours from admission, else the cost will have to be borne by the Beneficiary.
Swasthya Sathi is a cashless scheme and treatment cost up to Rs 5,00,000 (Five Lakhs per annum per family) shall be paid to the Hospital from the smart card. NO PAYMENT IS TO BE MADE FOR TREATMENT UNDER SWASTHYA SATHI SCHEME by the beneficiary.
The benefit amount of INR 5 lakh is an annual amount that will be renewed every year.
Fingerprint verification is to prevent fraud and misuse of the smart card.
Your room entitlement will be General Ward or ICU (In case of critical care). You cannot upgrade your room to private rooms while admitted under this scheme.
In that case, the patient need to visit the nearest Swasthya Sathi office and get his name registered to get Cashless benefits under the Swasthya Sathi Scheme.
All bills in original and discharge certificate are to be left with the Swasthya Sathi Desk at Jeevan Rekha Hospital providing cashless treatment. The patient has to countersign all bills and fill the claim form and also leave the same with the hospital at the time of discharge. A copy of the bills, Discharge Summary & Reports can be carried by you for your records.
Fingerprint of any enrolled member of the family can be provided.
Yes, a request for authorization for Swasthya Sathi may be declined if, Inadequate/wrong information is provided and the Swasthya Sathi department is unable to get access to additional information. The ailment/disease for which hospitalization/surgery is required is not covered by the insurance policy. The person does not have adequate insured amount in the Swasthya Sathi account left to cover the hospitalization costs. This only means that cashless access is declined, AND IS IN NO WAY TO BE CONSTRUED AS DENIAL OF TREATMENT. The beneficiary must obtain the treatment as per his/her treating doctor’s advice & settle all the Hospital Bills at the time of discharge through Cash.